Shipping & returns
Everything about how your order reaches you — and what happens when something goes wrong.
Common questions
How long does delivery take?+
Orders are packed within 1–2 working days. After dispatch, most metros receive in 3–5 working days and the rest of India in 5–8. Remote PIN codes can take a little longer.
What does shipping cost?+
It depends on where it is going. We send everything by DTDC, whose rate is set by the destination PIN code and the parcel weight — for a bangle parcel that starts at ₹90 within Karnataka and rises with distance. Checkout works out the postage from your PIN code and includes it in the total you pay, so you see the full amount before you pay.
Do you ship outside India?+
Not at the moment. Glass bangles are fragile and international parcels change hands too many times for us to promise they will arrive intact.
My bangles arrived broken. What now?+
Please record a continuous unboxing video, starting before you open the package — this is required to process a damage claim, since it's the only way to tell a transit breakage from damage after the fact. Send it to us on WhatsApp within 48 hours of delivery. Breakages in transit are replaced free or refunded in full — that is on us, not on you.
Can I return something I simply did not like?+
We can only accept a return or refund for a set that arrived broken, and only with the unboxing video as proof. We are not able to accept returns for a change of mind.
I ordered the wrong size.+
Message us as soon as you notice. If the order has not shipped we will simply swap it before it leaves.
How is the order packed?+
Each set is wrapped individually, cushioned in bubble wrap and boxed rigid so nothing shifts. We over-pack deliberately — Indian courier routes are hard on glass.